NewAI Agents now resolve 80% of support tickets automatically

One inbox for every customer conversation

Unify WhatsApp, Messenger, Instagram, email, and live chat. Automate with AI agents. Close deals faster with built-in CRM and workflow automation.

πŸ”’app.respondini.io
ChatsCalls
All, Newest β–ΎUnreplied
KF
Kara Finley
Yesterday

πŸ‘‹ Hi Kara! How can I help?

πŸ”₯ Hot Lead
LC
Lee Chen
2h

↩ Thank you so much!

πŸ”΅ New Lead
SM
Shanny M.
3h

↩ I see. I think that works.

πŸ”΅ New Lead
MA
Mohamed A.
5h

Can we schedule a demo?

πŸ’³ Payment
EB
Emma Brown
1d

The new feature is great!

βœ… Customer
KF
Kara FinleyπŸ”₯ Hot Lead
Fahmy β–Ύβœ“ Close
Jun 18, 2025
Sure, its kara@abcd.com. I'm from ABCD company.
Great! I've updated your info. Let me find an available slot in 30 minutes. Would you be available?
Updated toπŸ”₯ Hot Leadby AI Sales Agent
Yes perfect. See you then! πŸ‘‹
Confirmed βœ“ Calendar invite sent. Talk soon!
Type a message...
AI Agents3 live

5,685

Total Conversations

87.4%

Resolution Rate

1.2s

Avg Response

51%

AI Resolution

πŸ€–
Aria β€” Support
LiveGPT-4o
1,847GPT-4o
πŸ’Ό
Nova β€” Sales
LiveGPT-4o
623GPT-4o
πŸ‘‹
Echo β€” Receptionist
LiveGPT-3.5
3,214GPT-3.5
πŸ›‘οΈ
Sentinel β€” Compliance
PausedGPT-4 Turbo
0GPT-4 Turbo
⚑
New Message
?
Check Intent
AI
AI Reply
βœ“
Update Stage
⏱
Wait 24h
πŸ’¬
Follow-up

Conversations

4,892+12%

Avg Response

1m 47s-23%

Resolution

87.4%+4%

CSAT

4.6/5+0.3
Weekly Volume
M
T
W
T
F
S
S
By Channel
WhatsApp42%
Messenger24%
Instagram18%
Email11%
Top Performers
1
SW
Sarah W.312
2
AK
Ahmed K.287
3
AA
AI Aria2,508
β€œWe went from 5 disconnected tools to one platform. Response times dropped 60% and our CSAT went through the roof.”

Margaret Shen

Head of Business Operations - Motiv

PRODUCT
EXPLORE FEATURES β†’
01

Connect every channel

WhatsApp, Messenger, Instagram, Telegram, email, SMS, live chat β€” all in one inbox. No more switching tabs. No more missed messages. Every conversation, every channel, one platform.

Explore channels β†’
WhatsApp
Instagram
Email
Messenger
Telegram
SMS
R
S
ShannyOct 6

↩ I see. I think we can accommodate...

New Lead
M
MohamedSep 30

↩ Yes sure!

New Lead
L
LisaSep 26

↩ Can you arrange that for me?

New Lead
A
AhmedSep 24

↩ When will my order arrive?

Hot Lead
Salesforce
CRM
HubSpot
CRM
Zapier
Automation
Make
Automation
Google Sheets
Data
Shopify
E-commerce
02

Automate workflows

Route leads, send follow-ups, assign conversations, and move contacts through your pipeline β€” all on autopilot with a visual drag-and-drop builder. No code required.

Explore workflows β†’
Trigger
New message received
WhatsApp

Fires on any inbound message from a contact

Triggered
Switch
Condition

Route to sales or support based on intent

Completed
Sales
Support
Assign & notify

Assign to Sales team, send welcome template

Completed
Auto-assign new leads
Welcome message sequence
Lifecycle stage routing
Re-engage inactive contacts
CSAT survey after close
Escalate to manager
Win-back campaign trigger
03

Deploy AI agents

Train AI agents on your knowledge base β€” docs, PDFs, URLs, FAQs β€” and let them handle support 24/7. They answer questions, qualify leads, update CRM fields, and hand off to humans when it matters.

Explore AI agents β†’
New lead found
Qualify lead
AI

Does the contact match our ICP?

Yes, they are a B2B SaaS company
Check deal potential
AI

What is their team size and use case?

25-person team, looking for omnichannel support
Route to agent
AI

Handoff to human with full context

AI Agent: Sales Bot

Knowledge base
pricing.pdfFAQ
Resolved this month
1,247 conversations
CSAT4.7 / 5.0
Handoff rate12%
Avg. resolve28 seconds
04

Measure what matters

Track response times, resolution rates, agent performance, and pipeline health in real-time. Export reports, build dashboards, and spot bottlenecks before they cost you deals.

Explore reports β†’
7D30D3M6MAll
Starter
Growth
Enterprise
2.8K2.1K1.4K0.7K
Jul
Aug
Sep

Growth plan

Conversations2,420
Avg. response1m 48s
Conversations
Response times
Lifecycle funnel
Resolution time
Agent leaderboard

Start your 7-day free trial. No credit card required.

[02] OMNICHANNEL CRM/ DATA MODEL

Every contact. Every channel. Full context.

Your data model adapts to your business. Contacts, conversations, lifecycle stages, tags β€” all connected and flowing.

A contact comes in β†’ starts a conversation β†’ moves through your pipeline

startsmoves to
ContactStandard
Full name
Email
Phone
Channel ID
8 More Attributes
ConversationStandard
Channel
Status
Messages
5 More Attributes
Lifecycle StageStandard
Stage name
Color
Order
3 More Attributes
Add object
[03] REAL-TIME CONTEXT/ SPEED TO CLOSE

Know your customer before they say a word.

Every message, every lifecycle change, every deal update β€” tracked in real time. Your team always has the full context to close faster and support better.

See it in action
πŸ’¬WhatsApp message
πŸ“©Email received
πŸ”„Stage changed
πŸ€–AI agent replied
S

Sarah Chen

VP of Sales

ChannelWhatsApp
Emailsarah@basepoint.io
LifecycleHot Lead
Assigned toTeam Sales
Last message2 hours ago

Activity Timeline

WhatsApp message received2 hours ago

Hi, can you send me the pricing for the Growth plan?

AI Agent repliedYesterday

Sent pricing details and booked a demo call

Lifecycle changed3 days ago

Moved from New Lead β†’ Hot Lead

Broadcast received1 week ago

Q4 product launch campaign β€” opened & clicked

Built for teams that move fast and never stop growing.

From 100 conversations a month to 100,000 β€” Respondini scales with your business. Enterprise-grade infrastructure, startup-fast setup.

50M+

Messages handled

132+

Countries

7,000+

Businesses

99.9%

Uptime

Your customers' data is sacred.

End-to-end encryption, SOC 2 infrastructure, and full compliance with global data protection standards. Enterprise customers get SSO, audit logs, and custom retention policies.

Talk to sales
GDPRCompliant
CCPACompliant
ISO
ISO27001
BRAVADO

β€œBefore Respondini, our sales team juggled WhatsApp, email, and Instagram separately. Now everything flows into one inbox. We closed 3x more deals in Q3 alone.”

Sahil Mansuri,CEO & Co-founder
Bravado's favorite features
Workflows
AI Agent
Enrichment

Stop losing customers between channels.